Accessibility and services
All the Museum’s exhibition areas and services (café and book and gift store) are accessible by people with reduced mobility.
Special accommodations are available: accessible toilets, access ramps, automatic doors and elevators.
The Museum lends wheelchairs, folding seats and walking sticks free of charge. You can ask for them when you make your booking or upon your arrival at the Museum.
To facilitate communication, the museum has created two visual aids:
- At the museum, I can...: this sheet describes appropriate behavior at the museum and lists the main prohibitions
- I need...: this sheet summarizes various needs that may arise during the visit
Feel free to use these cards before or on the day of the visit.
The groups that visit the Museum are normally equipped with audiophones (headphones enabling you to hear the person guiding the tour more clearly). If your group’s profile doesn’t allow use of this equipment, please inform our group reception staff
Guided tours
The Musée de l’Orangerie organizes guided tours (in French) led by guides who are aware of the needs of groups from the healthcare world. They will be attentive to your needs and know how to adapt their itinerary and discourse to each group’s characteristics.
Tour themes (in French):
- In discovery of the Musée de l’Orangerie
- In Discovery of Claude Monet’s Water Lilies
- Portraits and Figures
It’s also possible to visit the Museum’s temporary exhibitions (in French only).
For a more comfortable visit, we recommend that you limit the number of participants to 15. Unfortunately we cannot accommodate more than 5 people in wheelchairs per group.
View all possible visit arrangements on our Practical Information page.
Guided tours for people with Alzheimer’s disease
The Museum also organizes special guided tours for groups of people with Alzheimer’s disease (caregivers and/or cared for). Our trained guides will be happy to facilitate tours based on exchanges on a selection of works and with extra visit comfort (loan of folding seats, adaptation of visit time).
Tour themes (in French):
- In discovery of the Musée de l’Orangerie
- In Discovery of Claude Monet’s Water Lilies
- Portraits and Figures
It’s also possible to visit the Museum’s temporary exhibitions.
For a more comfortable visit, we recommend that you limit the number of participants to 15. Unfortunately we cannot accommodate more than 5 people in wheelchairs per group.
View all possible visit arrangements on our Practical Information page.
Self-guided tours
Explore the Musée de l’Orangerie at your own pace on a self-guided tour (without a Museum guide) in the permanent collections or temporary exhibitions.
If you want to guide your group yourself, you must have authorization to address the group. View the conditions for obtaining such authorization here
For a more comfortable visit, we recommend that you limit the number of participants to 15. Unfortunately we cannot accommodate more than 5 people in wheelchairs per group.
View all possible visit arrangements on our Practical Information page.
Remote tours: M’O to share
As some of our visitors are unable to travel to us, the Musée d’Orsay and the Musée de l’Orangerie have made it possible to enjoy their contents remotely: M’O visits to share.
Led by Museum guides and focusing on a chosen theme, these remote sessions encourage discussion between the participants and the guide and enable you to discover or rediscover our collections via a videoconference platform.
For any information or to organize a session, please contact us by email at accessibilite@musee-orsay.fr or via our online contact form.
Contact
For any further information, please contact us by email at accessibilite-orangerie[a]musee-orangerie.fr or via our online contact form by clicking below.