Accessibility at the Musée de l'Orangerie
The Musée de l’Orangerie offers accessibility and comfort throughout its spaces for people with disabilities. The museum provides adapted services for disabled visitors in order to meet everyone's needs.
Visitors with reduced mobility
The Musée de l’Orangerie is entirely accessible to people with reduced mobility thanks to specific arrangements. The auditorium can accommodate three people in wheelchairs.
Wheelchairs for use within the museum are provided on presentation of an identity document. A car drop-off service in the immediate vicinity of the museum is possible on request (the vehicle cannot be parked after drop-off).
Blind or partially-sighted visitors
Audioguides are available free of charge for the visually impaired. They allow visitors to discover a selection of works in the collection through audio description commentaries.
Guide dogs and service dogs are also accepted in the museum collections and exhibitions, as are walking sticks with tips.
The Musée de l’Orangerie, in partnership with the CRTH (Centre Recherche Théâtre Handicap), enables blind and visually impaired visitors to discover its collections and exhibitions through the Image Whisperers. The principle is simple: art students or artists accompany you supplying the information you need to access the works on display.
Information and reservation:
- information and/or reservation required 15 days before the scheduled date of the tour: +33 (0)1 42 74 17 87 or firstname.lastname@example.org
- free admission for the disabled person and carer, with proof of eligibility
- free admission for under 26 year olds (citizens or long-term residents of an EU member state)
Meeting point and access:
The images whisperer will meet you at the agreed time in front of the museum entrance, next to Rodin’s statue Le Baiser [The Kiss]. You will then come into the museum through the Priority Access entrance.
Deaf and hard of hearing visitors
Magnetic loops are installed at various points in the museum to help visitors with hearing aids: the Information desk, the cloakroom, the ticket desks, the audioguide desk, the Café, the Bookshop-Giftshop, the auditorium, and the education space.
Visitors with mental and physical disabilities
Adapted group visits led by a tour guide are available.
Following government announcements and due to health standards, new modalities concerning groups have been put in place in order to be able to welcome you as well as possible.
From 5 July to 31 August 2021 inclusive
Groups can be accommodated in the permanent collections and the exhibition Magritte / Renoir. Surrealism in full sunlight within the limits of our capacity.
The number of slots will be limited. The maximum capacity is 15 people (including guides) for the exhibition and 25 people for the permanent collections.
You can of course send us your request now via our online reservation form.
The group reservations team will do everything possible to accommodate your asks and is happy to be able to welcome us back to the Musée de l'Orangerie.
Direction des publics
Réservations des groupes
62 rue de Lille
75343 Paris cedex 07
by attaching this reservation form
A changing language toolbar
A toolbar is located in the upper right of pages, above the main menu, on the homepage, it leads to access to the changing language menu.
Main navigation menu
The main menu is located below the Musée de l’Orangerie logo. It is composed of the following sections:
• Musée d’Orsay
Above the main menu, there is the logo of the Musée de l’Orangerie, which allows to go back on the homepage of the section.
Toolbar on the right
A toolbar is located on the right of pages. It is always accessible wherever you are on the page. It is composed of the following sections:
• Practical information
• Ticket office
• Send by email
• Share on Twitter
• Share on Facebook
Plans offered by your browser
In parallel to these aid available directly on the website, this one has been created so as to give the possibility to your browser to take advantage of its own functionalities.
Enlargement of the font size
On every website’s pages, you can enlarge the font size.
• On PC: use the combination of the Ctrl ++ key to enlarge the font size. The combination of the Ctrl +- keys enables to reduce the font size. Successive pressings on these keys can enlarge or reduce the text size by default.
• On Mac: you just have to replace, in the combination indicated above, the Ctrl key by the Cmd key to perform the same actions.
This website has been developed so as to allow the keyboard navigation on every pages. In most cases, you just have to use the Tabulation key to browse successively from a clickable item to another clickable item in the page. Conversely, if you want to go up in the opposite direction of the reading, use the combination of Maj + Tabulation keys.
Keyboard users, you have the possibility to print any page of the website by accessing the wanted page and then by pressing simultaneously on Ctrl + P keys of your keyboard if you are using a PC or Cmd + P if you are using a Mac.
What is the e-accessibility?
An accessible website is a website which allows every visitor to access to its contents without difficulties, including persons who have a disability and use software or specialized hardware.
An accessible website enables for example:
• To browse with speech synthesis or braille displays (mainly used by blind or partially-sighted person visitors)
• To personalize the display of the site according to its needs (enlargement of the font size, colors and contrasts modification)
• To browse without using the mouse, with the keyboard only or via a digital screen.
For this, the site has to respect high standards while its development and its updates.
Accessibility policy of the site: www.musee-orangerie.fr/en
A project involving complete compliance of the site is impossible at this time, all the more so as a redesign project of the website is under consideration.
The declaration of RGAA compliance
The declaration of compliance of the muse-orangerie.fr website has been accepted on the 21/06/2018
The used version to make tests is the version 3.0 – 2017 of the RGAA.
Musée de l'Orangerie
Jardin des Tuileries
Place de la Concorde
Technologies used on the site
• CSS 3
User agents, assistive technologies and used tools to check the accessibility
Verifications of content rendering have been realized on the basis of the combination provided by the reference database of the RGAA 3, with the following versions:
• Color Contrast Analyser
• Opquast Reporting
• Firebug et Inspecteur Webkit
• Barre d’outil WebDeveloper pour Firefox
• Web Accessibility Toolbar pour Internet Explorer
Web pages which have been the subject of the compliance verification
1. Homepage : http://www.musee-orangerie.fr/
2. Contact : http://www.musee-orangerie.fr/printmail/623
3. Legal notice : http://www.musee-orangerie.fr/fr/article/mentions-legales-0
4. Accessibility : http://www.musee-orangerie.fr/fr/article/accessibilite
5. Research (Monet) : http://www.musee-orangerie.fr/fr/search/node/Monet
6. Practical information : http://www.musee-orangerie.fr/fr/page/informations-pratiques
7. Opening days and hour and access : http://www.musee-orangerie.fr/fr/article/horaires-et-acces
8. Ticket office : http://www.musee-orangerie.fr/fr/article/tarifs-et-billetterie
9. Diary : http://www.musee-orangerie.fr/fr/article/agenda
10. Exhibition : http://www.musee-orangerie.fr/fr/evenement/dada-africa-sources-et-influe...
11. Guided tour : http://www.musee-orangerie.fr/node/846
12. International page : http://www.musee-orangerie.fr/en/page/international-page
13. Water Lilies Collection: http://www.musee-orangerie.fr/fr/article/lensemble-de-lorangerie
14. Collection page – details : http://www.musee-orangerie.fr/fr/oeuvre/les-nympheas-le-matin-aux-saules
15. Works : http://www.musee-orangerie.fr/fr/article/les-oeuvres
16. Work page – details : http://www.musee-orangerie.fr/fr/oeuvre/le-dejeuner-sur-lherbe
17. Gallery video : http://www.musee-orangerie.fr/fr/article/galerie-video
A site audit, realized by the Com’access, reveals a global compliance at RGAA level AA of 39%.
On the 102 criteria, there have been:
• 28 criteria compliant noticed
• 34 criteria non-compliant noticed
This result is low and the Musée de l’Orangerie has considered some corrective measures in order to make the visitors with disabilities’ browse easier.
However, a project involving complete compliance of the site seems, at this time, impossible, all the more so as a redesign project of the website is under consideration.
Details of the non-compliance
There are only the criteria listed here, if you want to read the details of the audit report of accessibility, you can contact the Musée de l’Orangerie, which will send it to you.
Criteria 1.1 To provide textual alternatives to every image (A level)
Criteria 1.2 To give an empty textual alternative to the decoration image without caption and delete the title attribute (A level)
Criteria 1.3 To give a relevant textual alternative, short and concise, to information carrier images and if a title attribute is present, to give him the same content that the textual alternative (A level)
Criteria 1.6 Complex informative images: to write a short replacement text and a detailed description
Criteria 1.10 To connect correctly the image caption to the corresponding image (A level)
Criteria 2.1 To give a relevant title to every online framework (A level)
Criteria 3.1 et 3.2 To do not give information only by the color (A level)
Criteria 3.3 To use color contrast sufficiently high (AA level)
Criteria 4.1 To think up a textual transcription or a video audio description (A level)
Criteria 4.3 To think up videos subtitles (A level)
Criteria 4.16 To provide an accessible alternative to every non-temporal media (A level)
Criteria 4.21 To enable non-temporal medias’ control by the keyboard or the mouse (A level)
Criteria 5.3 To include role= “presentation” in every tag <table> of formatting (A level)
Criteria 5.4 To entitled every data tables in formatting tables with the <caption> tag (A level)
Criteria 5.8 To do not use tags or attributes specific to formatting tables
Criteria 6.1 To entitle the explicit links (A level)
Criteria 6.2 To assign titles to relevant links (A level)
Criteria 6.5 To entitle every link (A level)
Criteria 7.1 To guarantee the script accounts with the assistance technologies (A level)
Criteria 7.3 To enable the keyboard and the mouse control of every script (A level)
Criteria 7.4 To inform the user when a script initiates a context change or to give him the control (A level)
Criteria 8.2 To write a valid HTML code according to the grammar rules of the DOCTYPE used (A level)
Criteria 8.3 To inform about the main language on the page with the lang attribute on the <html> tag (A level)
Criteria 8.7 To use the lang attribute to inform about a language change (A level)
Criteria 9.1 To organize pages by the appropriate using of the titles (A level)
Criteria 9.2 To use a coherent page structure (A level)
Criteria 9.3 To mark the lists out correctly (A level)
Criteria 9.6 To report the online quotations and quotations block (A level)
Criteria 10.1 To use the CSS to format texts (A level)
Criteria 10.4 To guarantee the readability of the contents even when the font size is doubled (AA level)
Criteria 10.6 To differentiate visually the present links in text (A level)
Criteria 10.7 To guarantee the visibility of the keyboard focus
Criteria 11.1 To associate for every form each of its field to its label (A level)
Criteria 11.2 To use relevant label (A level)
Criteria 11.10 To indicate the obligatory fields (A level)
Criteria 12.10 To apply a correct structure to the pages (A level)
Criteria 12.11 To establish avoidance links (A level)
Criteria 12.13 To ensure that the tab order follows the order logic of the read command (A level)
Criteria 12.14 To ensure that there are no keyboard traps (A level)
Criteria 13.2 To inform the user during the opening of a new window (A level)
Criteria 13.6 To include information related to format, weight and language for every downloading file (A level)
Criteria 13.7 To provide accessible downloadable documents (A level)
Right to compensation
It is important to remember that under article 11 of the Act of February 2005, the disabled person has the right to compensation due to his disability, whatever are the origin and the nature of his deficiency, age or lifestyle. Thereby, every organization has to take the necessary means in order to give access, in a reasonable time, to information and to functionality searched by the disabled person, whether or not the content is exempted.
To contact us
If you want to contact us for any reasons, several solutions are at your disposal:
By email to the following address: email@example.com
By telephone (Administrative information), you can call this number: +33 (0)1 01 44 50 43 01
If you notice an accessibility default that prevent you to not access to the content or to a site functionality, that you inform us and that you don’t succeed to get a quick answer from us, you have the right to send your complaints or to make a referral to the Rights Defender. Several means are at your disposal:
• Contact form;
• The list of the one or more area delegates with their direct contact information;
• A postal address: Le Défenseur des droits - 7 rue Saint-Florentin - 75409 Paris Cedex 08